1. Understand digital communication flows

• Enterprise ready software harvests communication data flows across a variety of channels (email, mobile, voice and chat).
• Our algorithm translates this data into quantitative scores of the quality of communication between employees.
• Detailed reports reveal invaluable insights into interpersonal and team dynamics.

Understand how well people collaborate in terms of initiation, responsiveness, consistency and opportunity.

2. Ensure productive working relationships

• HR professionals, managers and employees receive real time reports into their collaborative performance.
• Users are provided with tailored insights to improve their communication behavior and strengthen their relationships.
• HR professionals and managers can leverage key relationships to enhance performance, and proactively nurture weaker ones to maintain high engagement levels.

3. Strategic level people analytics

• Use collaboration maps to inform workforce planning by understanding how teams are actually working together.
• Understand where effective collaboration drives financial performance and productivity.
• Improve retention by identifying groups of “at risk” or isolated employees.